Privacy Policy
Last update: September 2026
At CDG-WOOD, we respect the privacy of our visitors and customers and are committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or request a price quote for our unique ancient oak wood pieces.
1. Who we are (Data Controller)
The controller of your personal data is:
Company name: LUNNA FOREST OFF ROAD S.R.L.
Tax ID (CUI / CIF): 43668080
Registered Office: Loc. Sebiş, Oraş Sebiş, Strada MUNTENIEI, Nr. 4, Arad County
Contact e-mail: contact@cdgwood.com
Phone: +40 740 862 924
2. What personal data we collect
We collect only the data strictly necessary for providing our services, processing your requests, and entering into sales contracts:
Identification and contact information: First name, last name, e-mail address, phone number (collected via contact or quote request forms).
Billing and delivery data: Home/delivery address, bank details (collected only at the time of signing the sales contract and issuing the invoice for the advance/full payment).
Technical and navigation data: IP address, browser type, device used, and cookies (for traffic analysis and improving the website experience).
3. Purpose and legal basis of processing
We process your data for the following purposes:
Responding to requests and providing personalized quotes:
Legal basis: Steps at the request of the data subject prior to entering into a contract (Art. 6 par. 1 lit. b of the GDPR).
Entering into the sales contract and delivering the products:
Legal basis: Performance of a contract to which the data subject is party (Art. 6 par. 1 lit. b of the GDPR).
Fulfillment of legal and fiscal obligations: (e.g., issuing tax invoices, maintaining accounting records).
Legal basis: Legal obligation (Art. 6 par. 1 lit. c of the GDPR).
Communication regarding production stages: Sending photo/video updates regarding the manual processing of your root.
Legal basis: Legitimate interest / Performance of the contract.
4. Data retention period
We store your data only as long as necessary for the fulfillment of the mentioned purposes:
Data from quote request forms: Retained for 12 months from the last communication, if it does not result in an order.
Data related to orders and contracts: Retained according to the legal terms for accounting and fiscal archiving (e.g., 10 years for financial-accounting documents).
5. Data transfer to third parties
We do not sell, rent, or disclose your personal data to third parties for marketing purposes.
Data may be transmitted only to our trusted providers, strictly necessary for business operations:
Specialized transport and courier services (for product delivery).
Accounting and legal consulting services.
IT service providers, web hosting, and platform maintenance.
Public authorities, only in case of an express legal obligation.
6. Your rights under GDPR
According to European data protection legislation, you benefit from the following rights:
Right of access: You can request confirmation that we are processing your data and a copy of it.
Right to rectification: You can ask for inaccurate or incomplete data to be corrected.
Right to erasure ("Right to be forgotten"): You can request the deletion of your data, provided there is no legal obligation to retain it.
Right to restriction of processing: You can request to limit how we use your data under certain conditions.
Right to data portability: You can receive your data in a structured, commonly used format.
Right to lodge a complaint: You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania.
To exercise any of these rights, you can send us a written request to the following e-mail address: contact@cdgwood.com.
7. Data security
We have implemented appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration, or disclosure. Access to your data is strictly restricted to members of our team who need this information to process your requests.
8. Changes to the Privacy Policy
We reserve the right to update this policy from time to time. Any changes will be published on this page, noting the date of the last update. We recommend that you check this section periodically.
